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Läckerli Huus - Basler Original
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Delivery conditions

Delivery costs

The delivery cost for postage and packaging per delivery address is:

Deliveries within Switzerland
Order value up to CHF 200.00 Economy*   CHF 8.50    
Order value over CHF 200.00 Free delivery

For express delivery, we will send your package by Priority post at a cost of CHF 12.00, irrespective of the order value.

 In the summer months of July and August, all Läckerli Huus specialities containing chocolate are sent by Priority post in order to protect them from being exposed to heat. Consequently, delivery by Economy post is not possible during this time period.

Deliveries abroad
  Europe Other countries excl. USA USA
up to    500 g CHF 23.60 CHF 28.70 CHF 54.60
up to 1,000 g CHF 28.70 CHF 39.10 CHF 60.30
up to 2,000 g CHF 39.10 CHF 49.40 CHF 70.40
up to 5,000 g CHF 43.80 to 49.60 CHF 54.40 to 79.70 CHF 100.70  


All countries excl. USA: Shipping costs for packages under 2,000 g based on Priority mail, for packages over 2,000 g based on Economy mail.
USA: Delivery only by courier service.

Läckerli Huus accepts orders from all over the world. Orders from abroad can only be made using a credit card. Possible country-specific fees/custom duties may additionally be payable upon receipt of a package.
 

Delivery times

Type of delivery Switzerland Europe
(up to 2 kg Priority only)
Other countries excl. USA  
(up to 2 kg Priority only)
USA
Economy 5 - 7 working days   7 - 20 working days 15 - 40 working days  ---
Priority 2 - 4 working days   3 - 9 working days     4 - 15 working days ---
Urgent --- --- --- 2 - 3 working days 


Please note that exact delivery dates cannot be specified due to customs conditions and long shipping routes. Desired delivery dates cannot therefore be guaranteed.

Please address any enquiries to our Customer Service team.

Our recommendation: Please place your order in good time, ideally 5-7 working days before the desired delivery date. Prior to holiday periods (Easter and Christmas), longer delivery times must be expected.

Gift package deliveries

A package from Läckerli Huus always makes a happy surprise. If desired, we include a greeting card in your package.



Clicking on the "message" button will automatically result in our lovely Läckerli Huus gift card being included with the following standard message: We are sending this special greeting from Läckerli Huus on behalf of: (your name and address). If you do not click on „message“, we will only include a delivery note with your gift package.

However you may also enter a special greeting. To do this, please follow the relevant instructions during the order process.

Please note that Läckerli Huus will be stated as the sender on gift packages.

Type of forwarding company

Deliveries within Switzerland:
up to 30 kilograms, delivery is made via the postal service
over 30 kilograms, delivery is made via a forwarding company

Deliveries abroad (excl. USA):
Packages between 2 kg and 30 kg will be sent by the cheapest mail delivery option (Economy) unless otherwise specified. Packages under 2 kg can only be sent by Priority mail. If it needs to be delivered quickly, we will also send your package by Priority post for an additional postage charge: Please contact our Customer Service team for orders over 30 kg.

Deliveries to the USA:
Packages up to 30 kg will be sent with TNT courier service because of the restrictive import regulations/Bioterrorism Act. Please note the respective delivery costs. Please contact our Customer Service team for orders over 30 kg.

Returns / Exchanges

It is not possible to make returns or exchanges, with the exception of defective goods or incorrect deliveries that are the fault of Läckerli Huus AG.