The delivery cost for postage and packaging per delivery address is:
| PostPac Economy* | CHF | 9.00 |
|---|---|---|
| PostPac Priority | CHF | 12.00 |
| PostPac Priority Signature | CHF | 14.00 |
| Saturday delivery | CHF | 12.00 |
| Swiss-Express "Moon" | CHF | 19.80 |
*Free Economy delivery of your package when ordering merchandise worth CHF 75.00 or more (CH and FL).
Does your order contain chocolate delicacies? For quality reasons, in the summer months these items can only be sent by priority shipment for a charge.
EU shipping (incl. UK): The EU postage includes customs clearance and VAT handling costs. Recipients in the EU (incl. UK) receive the goods with duty and tax paid and do not have to pay any fees or duties. Depending on the recipient country, the shipping costs vary due to taxation. No invoice or delivery note with price information is included in the package.
| EU & UK duty paid and taxed except these countries* | Other countries not declared and not taxed | USA | |
|---|---|---|---|
| up to 500 g | approx. CHF 28.70 | approx.CHF 54.60 | |
| up to 1 kg | approx. CHF 39.50 | approx. CHF 39.10 | approx. CHF 60.30 |
| up to2 kg | approx. CHF 49.90 | approx. CHF 49.40 | approx. CHF 70.40 |
| up to 5 kg | approx. CHF 57.80 | approx. CHF 54.40 - 79.70 | approx. CHF 100.70 |
USA: Delivery only by courier service.
Läckerli Huus accepts orders from all over the world.
*EU countries not declared and not taxed: Denmark, Portugal, Spain, Italy, Greece, Croatia, Latvia, Lithuania and Estonia.
The following countries cannot currently be supplied: Ukraine and Russia.
Orders from abroad can only be made using a credit card. Possible country-specific fees/custom duties may additionally be payable upon receipt of a package.
| Switzerland | Europe incl. UK | Other countries excl. USA (up to 2 kg Priority only) | USA | |
|---|---|---|---|---|
| Economy | 2 working days* | 15-40 working days | ||
| Priority | 1 working day* | 4 working days | 4-15 working days | |
| Express "Moon" | 1 working day** | |||
| Urgent | 2-3 working days |
* Orders received by 10 a.m. on working days (MO-FR) will be handed over for dispatch on the same day and delivered on the next working day (priority) or within 2 working days (economy). (No delivery on Saturdays, Sundays or bank holidays).
** Orders placed before 14.00 delivered no later than 09.00 next day (MO-SA deliveries)
Please note that exact delivery dates cannot be specified for deliveries abroad due to customs conditions and long shipping routes. Desired delivery dates cannot therefore be guaranteed.
Please address any enquiries to our Customer Service team.
Our recommendation: Please place your order in good time, at least 5 (CH/FL) or 15 (abroad) working days before the desired delivery date. Prior to holiday periods (Easter and Christmas), longer package delivery times must be expected.
A package from Läckerli Huus always makes a happy surprise. If desired, we include a greeting card in your package.
Clicking on the "Use standard greetings text" button will automatically result in our lovely Läckerli Huus gift card being included with the following message: We are sending this delicious greeting from Läckerli Huus on behalf of: (your name and address). You may also write a special greeting by entering your own text in the appropriate field. If you do not add your own greetings text, we will include a delivery note with your gift package.
Please note that Läckerli Huus will be stated as the sender on gift packages.
Deliveries within Switzerland:
Packages between 2 kg and 30 kg will be sent by the cheapest mail delivery option (Economy) unless otherwise specified. If your package needs to be delivered very quickly, we will also send it by Priority mail for a slightly higher postage charge. Packages under 2 kg will only be sent by Priority mail. Please contact our Customer Service team for orders over 30 kg.
Packages up to 30 kg will be delivered by the TNT courier service because of the restrictive import regulations/Bioterrorism Act. Please note the respective delivery costs. Please contact our Customer Service team for orders over 30 kg.
It is not possible to make returns or exchanges, with the exception of defective goods or incorrect deliveries that are the fault of Läckerli Huus AG.
